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Shipping & Returns

Shipping Policy – Chalawan cannabis

Our shipping policy was last updated on June 15, 2022.


We understand how important it is for you to receive your package as soon as possible. We know that excitement all too well.


We do our best to process all orders within three days, excluding weekends and holidays. If possible, we aim to ship the package on the same day as ordered.

Shipping Time

We make every effort to deliver the packages within four days, depending on the city where you live. If you have not received your package within four days, please contact us at with your name and your order number, and we will look into it for you.


Same day delivery

We offer same-day delivery for eligible products and provinces. Please send us a message and we will do our best to get it as soon as possible delivered to you

Shipping Rates

Domestic shipping charges for your order will be calculated and displayed at checkout.


Any order over 1000 Baht will benefit from free shipping. Any order less than 1000 Baht will be charged based on the shipping option you choose and based on the weight of the order.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Return & Refund Policy Chalawan Cannabis


Our Return and Refund Policy was last updated on June 15, 2022.


Thank you for shopping at the Chalawan Cannabis Shop.


For any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. 


The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions



The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.



For this Return and Refund Policy:


  • “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Chalawan Cannabis

  • “Goods” refers to the items offered for sale on the Service.

  • “Orders” means a request by You to purchase Goods from Us.

  • “Service” refers to the Website.

  • “Website” refers to Chalawan Cannabis accessible from

  • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights


You are entitled to cancel your order within 14 days without giving any reason for doing so.


The deadline for canceling an Order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.


To exercise Your right of cancellation, you must inform us of your decision using a clear statement. You can inform us of your decision by:



We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns


For the Goods to be eligible for a return, please make sure that:


  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

  • The following Goods cannot be returned:

  • The supply of Goods in the subscription box.

  • The supply of Goods made to Your specifications or personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods that are not suitable for return due to health protection or hygiene reasons, and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.


We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods


You are responsible for the risk of returning the Goods to Us. Please email us for the return address at


If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be emailed to You.


If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:


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